Business Systems Care for ongoing work.
Ongoing technical care for a defined set of business integrations.
Who this is for
Small businesses that depend on connected forms, CRM, email and operational tools.
How onboarding works
We inventory each integration, its owner, access requirements and failure notifications. The agreement identifies the systems covered.
Your monthly working rhythm
- Prioritize the tasks and confirm what fits the allowance.
- Review estimates and any approvals needed before implementation.
- Review completed work and outstanding items in the monthly summary.
Frequently asked questions
Does this cover all employee IT problems?
No. This is a limited integration-support plan, not a company-wide IT helpdesk. Device support, new integrations and infrastructure incidents require separate scope.
What happens when the included hours are used?
We pause additional work and discuss a separate quote or the next billing period. No overage is charged without agreement.
Do unused hours roll over?
No. The allowance resets each billing month and reserves delivery capacity for that period.
When will tasks be completed?
Timing depends on scope, priority and access. We agree task estimates and review points. This package does not include emergency or 24-hour coverage.
Can I cancel?
Use the subscription controls in your customer portal. Cancellation takes effect at the end of the current billing period. Refer to the agreed service terms for refunds and handover.