Website incident assessment, malware investigation, cleanup, recovery, and practical hardening with an agreed scope.
A new build, migration, initial cleanup or setup is quoted separately. The monthly package below covers only its listed ongoing services and limits.
Request a project quoteUnexpected redirects, unfamiliar administrator accounts, modified files and hosting warnings can indicate a compromise. Share what changed and when it began. Avoid sending passwords through the enquiry form. Access and recovery steps are agreed through an appropriate onboarding process.
Removing visible malicious code may not address the route used to enter the system. A scoped investigation can review outdated components, access changes, scheduled tasks and exposed configuration. Findings guide cleanup, patching or a recommendation to rebuild from a trusted source.
After agreed remediation, checks can cover page behavior, suspicious redirects, administrator access and core application workflows. Search or hosting warnings may need separate review by the relevant provider. No cleanup can guarantee immunity from future compromise; maintenance and access controls remain important.
Website incident assessment, malware investigation, cleanup, recovery, and practical hardening with an agreed scope.
We review your requirements, agree deliverables and acceptance criteria, and provide a proposal. Timelines and pricing depend on complexity, access, and the work involved.
Send your goals, relevant website or system details, and your preferred timeline. We will review the request and explain the next step.
Yes. We can scope ongoing support separately from your initial project.
Share the outcome you want and the problem your team is facing.
Discuss your projectReview your goals, existing systems, priorities and constraints.
Document deliverables, responsibilities, milestones and the estimate before work starts.
Work through the agreed tasks, review progress and validate the intended outcome.
Receive the agreed documentation and discuss any ongoing support requirements.
We scope work for WordPress, custom PHP, Laravel, ecommerce sites and Linux hosting. For hosted platforms such as Shopify, investigation focuses on account access, apps and storefront changes within the access the platform permits.
No. We document the issues addressed and recommend updates, access controls and monitoring that reduce risk. Ongoing maintenance remains important.
Avoid making uncontrolled changes. Preserve available backups and logs, restrict access where appropriate and explain the symptoms so a recovery plan can be agreed.
Availability, response expectations and any priority fee are confirmed before work starts. Do not assume continuous coverage unless it is included in your agreement.
The agreed deliverables include a summary of findings, actions taken, validation checks and recommendations. Full forensic investigation or compliance certification requires a separate engagement.
Share your current platform, the outcome you need and any target date. We will review the requirements and propose the next step.