MONTHLY BUSINESS SUPPORT

Ecommerce Operations for ongoing work.

Keep your catalog, campaigns and storefront moving.

Ecommerce Operations

Who this is for

Store owners with regular catalog changes and promotional activity.

How onboarding works

Provide your product source data, content approval contact and campaign calendar. We estimate each task against the monthly allowance.

Your monthly working rhythm

  1. Prioritize the tasks and confirm what fits the allowance.
  2. Review estimates and any approvals needed before implementation.
  3. Review completed work and outstanding items in the monthly summary.

Frequently asked questions

Does this include product photography or advertising?

No. The package uses supplied, licensed assets and covers operational work. Advertising spend, photography, extensive copywriting and development are separately scoped.

What happens when the included hours are used?

We pause additional work and discuss a separate quote or the next billing period. No overage is charged without agreement.

Do unused hours roll over?

No. The allowance resets each billing month and reserves delivery capacity for that period.

When will tasks be completed?

Timing depends on scope, priority and access. We agree task estimates and review points. This package does not include emergency or 24-hour coverage.

Can I cancel?

Use the subscription controls in your customer portal. Cancellation takes effect at the end of the current billing period. Refer to the agreed service terms for refunds and handover.

Not sure whether this fits?

Discuss the scope before subscribing