Lead Follow-Up Care for ongoing work.
Maintain the connections between enquiries and your sales process.
Who this is for
Service businesses that already receive enquiries and need a more consistent follow-up process.
How onboarding works
We map where enquiries arrive, who follows up and how exceptions are handled. New implementation is quoted before this maintenance plan starts.
Your monthly working rhythm
- Prioritize the tasks and confirm what fits the allowance.
- Review estimates and any approvals needed before implementation.
- Review completed work and outstanding items in the monthly summary.
Frequently asked questions
Will this generate new leads automatically?
No. This service maintains the handling of enquiries you receive. It does not include advertising, purchased contact lists or a guarantee of bookings. Messaging requires appropriate consent and approved content.
What happens when the included hours are used?
We pause additional work and discuss a separate quote or the next billing period. No overage is charged without agreement.
Do unused hours roll over?
No. The allowance resets each billing month and reserves delivery capacity for that period.
When will tasks be completed?
Timing depends on scope, priority and access. We agree task estimates and review points. This package does not include emergency or 24-hour coverage.
Can I cancel?
Use the subscription controls in your customer portal. Cancellation takes effect at the end of the current billing period. Refer to the agreed service terms for refunds and handover.